CAIMS
Experience Seamless Utility Network Management.
CAIMS, Customer and Asset Information Management System is a comprehensive solution that centralizes customer and asset data, automates workflows, and provides real-time insights. Experience a holistic approach to managing your grid, optimizing operations, and enhancing decision-making.
CAIMS IS USED BY
Features
Take command of your network with CAIMS comprehensive features
Customer & Asset Data Management
Create a detailed digital map of your network, including location data for every customer, transformer, and low-voltage pole. This will give you a clear view of your grid layout for better management and decision-making.
Survey & Installation Management
Streamline new service installations and meter placements. Our process efficiently gathers required information, commissions assets, and activates meters.
New Service Connection
Onboard new customers using a digitized process. Connect your billing and vending systems to make payments smooth.
Work Order Management
Digitally organize maintenance and repair work orders, monitor progress in real time, and connect with other company systems for more efficient operations.
Functionalities
Achieve next-level efficiency with CAIMS' automated functionalities.
Data Collection & Storage
Capture and store accurate customer and asset information, including location data.
Automated Workflows
Optimize processes for installations, decommissioning, work orders, and surveys to enhance efficiency and productivity.
Centralized Repository
Ensure all customer and asset data across your network is centralized for accuracy and consistency.
Real-Time Monitoring
Track work order progress, view issue logs, and monitor resolution processes in real time.
Improved Visibility
Understand your network layout and asset organization clearly to make better decisions.
Technical Specifications
Dive deeper into CAIMS technical specifications.
Cloud-Based Solution
Can be accessed from any device, anywhere, for ultimate scalability and accessibility.
Secure & Encrypted
Your data is protected with industry-leading security protocols and encryption.
Seamless Integration
Integrates seamlessly with your existing enterprise systems, creating a unified ecosystem for optimal performance.
Client success stories
At Beacon, we empower Africa's power sector with sustainable and efficient solutions, using data-driven technologies to unlock the energy sector's potential. Our goal is to exceed our client's expectations at every opportunity.
Dr Belinda Dwamena-Yebuah
Director of Customer Service, ECG