Experience Seamless Utility Network Management.

CAIMS, Customer and Asset Information Management System is a comprehensive solution that centralizes customer and asset data, automates workflows, and provides real-time insights. Experience a holistic approach to managing your grid, optimizing operations, and enhancing decision-making.



Take command of your network with CAIMS comprehensive features

Customer & Asset Data Management

Create a detailed digital map of your network, including location data for every customer, transformer, and low-voltage pole. This will give you a clear view of your grid layout for better management and decision-making.

Survey & Installation Management

Streamline new service installations and meter placements. Our process efficiently gathers required information, commissions assets, and activates meters.

New Service Connection

Onboard new customers using a digitized process. Connect your billing and vending systems to make payments smooth. 

Work Order Management

Digitally organize maintenance and repair work orders, monitor progress in real time, and connect with other company systems for more efficient operations.


Achieve next-level efficiency with CAIMS' automated functionalities.

Data Collection & Storage

Capture and store accurate customer and asset information, including location data.

Automated Workflows

Optimize processes for installations, decommissioning, work orders, and surveys to enhance efficiency and productivity.

Centralized Repository

Ensure all customer and asset data across your network is centralized for accuracy and consistency.

Real-Time Monitoring

Track work order progress, view issue logs, and monitor resolution processes in real time.

Improved Visibility

Understand your network layout and asset organization clearly to make better decisions.

Technical Specifications

Dive deeper into CAIMS technical specifications.

Cloud-Based Solution

Can be accessed from any device, anywhere, for ultimate scalability and accessibility.

Secure & Encrypted

Your data is protected with industry-leading security protocols and encryption.

Seamless Integration

Integrates seamlessly with your existing enterprise systems, creating a unified ecosystem for optimal performance.